Refund Policy

Last updated: 14 October 2026

Mn AI is provided by Mawjood AI. Our orders are processed by our online reseller Paddle.com, which is the Merchant of Record for all our orders. Paddle handles payment, refunds, invoices and sales tax.

1. Before you pay

Mn AI starts with a 3-day free trial that needs no card, so you can try every feature before paying anything.

2. Refunds on a new subscription

You can request a full refund within 14 days of the first payment of a new monthly or yearly subscription, for any reason.

3. Refunds on renewals

• Yearly plan: you can request a full refund within 14 days of each yearly renewal payment.
• Monthly plan: monthly renewal payments are not refunded, except where the law requires it. You can cancel at any time to stop the next payment.

4. How to request a refund

Use the link in the receipt email Paddle sent you, or visit paddle.net and look up your order. You can also email us at support@getmnai.com with the email address you paid with, and we will arrange it with Paddle. Approved refunds go back to the original payment method, normally within 14 days.

5. Cancelling

You can cancel at any time from the link in your receipt email or by emailing us. Cancelling stops future payments; you keep access until the end of the period you already paid for.

6. After a refund

When a payment is refunded, the access it paid for ends.

7. Exceptions

Refunds may be refused where there is evidence of fraud, refund abuse or other manipulative behaviour, for example repeatedly subscribing and requesting refunds.

8. Your legal rights

This policy does not affect your statutory rights as a consumer. Where the law where you live gives you more, such as a right to withdraw from a purchase, those rights apply. Refunds are also subject to Paddle's refund policy as Merchant of Record.

9. Contact

Questions about a payment or a refund: support@getmnai.com.